Join us for an Industry Seminar on IDDSI
Sponsored by Crandall Corporate Dietitians and Simply ThickFriday, November 8, 2019
8:00 am - 2:00 pm
East Valley Institute of Technology (EVIT), Mesa AZ
Crandall Corporate Dietitians is the nation's largest provider of dietary consulting and menu services to nursing homes, long-term care facilities, assisted living communities and hospitals across 48 states. Founded in 1966 by Linda Crandall, and with current headquarters in Mesa, AZ, Crandall Corporate Dietitians is honored to be working with some of the best LTC and AL chains in the country.
Crandall's mission is to deliver unsurpassed service, with loyalty and integrity as our cornerstones. We strive to continually exceed our customers' expectations by providing comprehensive and leading-edge clinical and management systems and specialized menu programs. We employ superior dietitians who share our vision of excellence. We help define what excellence is in long-term care and assisted living facilities throughout the United States.
1930 N. Arboleda Suite 101
Mesa, AZ 85213
P.O. Box 31060
Mesa, AZ 85275-1060
Chief Executive Officer|
Linda, a Registered and Licensed Dietitian, founded Crandall Corporate Dietitians in 1966 and is the CEO. Through the years Linda has been instrumental in developing thorough, comprehensive and cutting edge clinical and management systems for Assisted Living and Long-Term Care communities. The growth and development of the dietitians, the staff who work with her and the dietary personnel in the communities have been her passion. Most important to Linda, however, is her religious convictions and her love for her wonderful family, which includes five children and 23 grandchildren.
Chief Operating Officer
As Chief Operating Officer, Jon has many responsibilities including oversight of assisted living services. He assists the CEO with our skilled nursing services. Jon graduated summa cum laude with his Bachelors degree in Culinary Nutrition from Johnson & Wales University. After obtaining his Registered Dietitian credentials he choose to continue his career in senior living as a manager and in-house dietitian in a large continuing care retirement community in Whitehall, PA. Jon joined Crandall in 2008 and has served as a dietitian consultant, Vice President of Regional Services, and Senior Vice President. If you ask Jon why he choose food and nutrition, he would say that his uncle was his inspiration and mentor.
Vice President of Staff Development
As the Vice President of Staff Development, Sue is responsible for training Crandall dietitians. She is involved in all areas of training including being the voice of our video tutorials, phone consultations for new and ongoing trainees and on site visits wherever needed. With her years of experience serving in communities and energetic personality, Sue provides effective, relatable instruction.
Vice President of Regulatory Compliance
As Vice President of Regulatory Compliance, Rhonda oversees that Crandall Long-Term Care communities throughout the nation are in compliance with Federal, State, JCAHO and County regulations. She is responsible for providing training and support to all Crandall dietitians and diet technicians. Rhonda was born and raised in Needham, Massachusetts. She graduated the University of Massachusetts with a B.S. in Nutrition. She began her career as a Food Service Director, then troubleshooter for LTC dietary department in MA, NH and VT, which lead to an internship at a large teaching hospital and becoming a registered dietitian. Her career with Crandall began almost 25 years ago and which she feels has allowed her to follow her dream of raising the bar for residents in senior living communities. Rhonda enjoys animals and the outdoors, but most of all, her husband and son.
Vice President of Community Development
Donnell has held several Corporate level Dietitian positions within long-term care and assisted living industries prior to joining Crandall Corporate Dietitians. During her career she developed skills in clinical systems, menu development, procurement, policy development, recruitment, peer to peer training, budget control, and public speaking. In 2016 Donnell returned to the Crandall team as Divisional Dietitian where she filled multiple responsibilities such as clinical charting, training, and auditing. Donnell graduated from Louisiana Tech University with a Bachelors of Science in Nutrition and Dietetics.
VP of Software Engineering
Barry joined the Crandall team in 2009. His knowledge and skills have been honed over years of experience with companies in different industries. As Vice President of Software Engineering and with his unique expertise, he has assisted the company in their digital presence and growth. He is the architect of the key features and functions that are the backbone of Crandall’s day-to-day processes as well as our ala Carte Menus and Diet Essentials systems. Barry enjoys the Pacific Northwest, his family, and bowling!
Director of Human Resources
As Director of Human Resources, Debra recruits and places consulting dietitians for Crandall's Assisted Living and Long-Term Care communities across the country; as well as coordinates the training of new registered dietitians and transitioning them into their communities. She handles corporate proposals and contracts. Customer service as her number one priority. She has been married for 38 years and has two children and three grandchildren.
Executive Assistant - Assisted Living
As the Assisted Living Executive Assistant, Michelle's primary areas of responsibility are providing executive assistance to the COO, recruiting for and onboarding Assisted Living dietitians, customer service, and assisting with office management. Michelle was born and raised in Idaho, moving to Arizona 25 years ago. She has worked as a flower shop manager and joined the Crandall staff in March of 2009. Michelle and her husband have 4 adult children and beautiful grandchildren. Her interests and hobbies include spending time with her family, spoiling the grandkids, all outdoor recreation, scuba diving, traveling, gardening, cooking, and reading.
Executive Assistant - Long Term Care
As Long-Term Care Executive Assistant, Ashley’s primary responsibilities are providing executive assistance to the CEO, Red Flag Call scheduling, and assisting with recruiting and the Crandall Web Center. Ashley is currently finishing her degree from Brigham Young University – Idaho Online in Marriage and Family Studies. She is from Utah and moved to Arizona in the summer of 2019 to work for her grandmother, Linda. Ashley is active in her church, loves spending time with her family and friends, embroidering, and traveling.
Director of Crandall Web Center
Jamie joined the Crandall team in May of 2018 as a DTR and transitioned to the corporate office team in August 2018. As Director of Crandall Web Center, her responsibilities include onboarding new communities/corporations, report tracking, training new Assisted Living RDs, and updating Crandall Systems (documents, policies and procedures, forms, inservices etc.) to stay current with nutrition and regulatory standards. She also fills in as needed as a diet technician. Jamie was born in Colorado but has been living in Arizona since 1997. She attended Paradise Valley Community College to complete the Dietetic Technician Program and has also earned her Bachelor's of Science in Nutrition. She plans to apply for a dietetic internship in the Fall of 2020. In her free time, Jamie enjoys traveling, cooking, spending time with friends, and reading.
As Receptionist, Rachael supports the Crandall corporate office team by performing various tasks which include professional reference checks, answering phones, processing messages, creating Deficiency-Free plaques, and participating wherever else her skills may be needed. She is active in her church and loves her two dogs. Her passions are cooking and playing the piano.
Accounts Receivable / Customer Service
Ina Kay joined the Crandall team in April 2013. She provides customer service assistance and manages all accounts receivables for Crandall. Ina Kay was born and raised in northern Colorado and raised her family in Colorado Springs. She has two adult children and moved to Gilbert Arizona in 2006. Ina Kay is active in her church and teaches Water Aerobics. She loves spending time with her grandson, playing board games, crafting, hiking, reading, and singing.
President & Chief Financial Officer|
As President and CFO, Rich oversees all finances, marketing, technology and facilities for the company founded by his mother in 1966. Rich graduated summa cum laude with his Master of Business Administration from the University of Notre Dame and a Bachelors degree in Accountancy from Brigham Young University. Rich is also the President and Founder of CN Resource, a national consulting firm that helps oversee child nutrition programs for the USDA. CN Resource is the creator of CN Menus, a web based program used to write school menus. In his life outside work and home, Rich served as a member of the Arizona State Senate where he chaired the Education Committee, responsible for the universities, colleges and K-12 schools throughout the State of Arizona.
Senior Vice President of Menu Operations
Theresa received her Bachelor of Science Degree in Nutrition and Dietetics in 2002 from New Mexico State University. Shortly after graduating, Theresa entered the senior living industry as a CDM and DSD with Sunrise Senior Living focusing in the CCRC sector of the industry. Theresa joined the Crandall team in 2006 where she filled multiple responsibilities such as recruiting, training development, consulting, and served as a corporate liaison for the company. In 2010, she continued to expand her career growth working as a Divisional Director Dining Services for Emeritus Senior Living which eventually became Brookdale Senior Living. In 2017, Theresa has rejoined the Crandall team and currently serves at the Vice President of Client Relations. Theresa and her husband have a been married for 6 years and have an adorable young son. She is an avid runner and yoga enthusiast. Theresa is currently on track to obtain her MBA degree in June!
Vice President of Menu Services & Technology
As Vice President of Menu Services & Technology, Nancy oversees administration of the sales, marketing, customer service, and training for Crandall’s menu systems. She is also responsible for website design, development, and support of the Crandall websites and our internal document management system. Nancy earned a Bachelor of Arts degree in Education/Office Sciences from Northwestern College in Minneapolis, Minnesota; and then further developed her project management, computer, and technology experience through the fields of Healthcare Information Technology, publishing, non-profits, agriculture and retail before joining Crandall in 2007. She believes building lasting partnerships and a commitment to excellence are the keys to a productive and successful business.Originally from the upper Midwest, Nancy and Rick and their Yorkie, Molly, definitely prefer the Arizona sun.
Vice President of Menu Development
As Vice President of Menu Development, Terry leads a menu development team that sources and occasionally tests new recipes, updates multiple menus seasonally and develops all dietary components for menus to all care types; assuring regulatory compliance. Terry received a Bachelor of Science in Dietetics from The University of Arizona, is a registered dietitian and has over 25 years of public and private food service management experience. Outside of work, Terry's interests include traveling, hiking, honing my cooking skills with new recipes and practicing for a new-found challenge in running mini marathons.
Senior Menu Services Specialist
Suzie specializes in administration of Crandall's Menu, TrayCard and Weight Management customers by providing customer service and support, training on all the online products; coordinating the menu products' billing, invoicing and Accounts Receivable; and marketing projects. Her attention to detail and repoire with customers are greatly appreciated. She first started with CN Resource, our sister company, before joining our Crandall team. Suzie is a transplant from southern California where she graduated from UCLA's Interior and Environmental Design program. A few of her favorite things are sewing, Jane Austen and SteamPunk. She also thinks Pink is the best color in the universe.
Menu Services Specialist
Diana specializes in administration of Crandall's Menu, TrayCard and Weight Management customers by providing customer service and support, training on all the online products, coordinating seasonal menu releases and maintaining training and marketing materials. Diana graduated from Arizona State University with a degree in Dietetics. Her childhood Diabetes diagnosis helped to teach her how to use nutrition to stabilize her blood sugars. She was raised in a health-conscious household which also influenced her passion for health and nutrition. Diana's hobbies include dancing, swimming, baking and singing.
Menu Services Specialist
Gina specializes in administration of Crandall's Menu, TrayCard and Weight Management customers by providing customer service and support, training on all the online products, coordinating seasonal menu releases and maintaining training and marketing materials. Gina has one son, is very active in her church, and has a dog named Nitro. She loves baking, scrapbooking and movies!
Menu Services Specialist / Videography
As a Menu Services Specialist / Videography, Chris provides Menus customer service and support for administration and training of Crandall's Menus, TrayCard and Weight Management programs; as well as maintaining training and marketing materials; as well as assists with Document Management for Crandall Systems (policies, procedures, documents, forms, inservices, etc). His responsibility with Videography has been to assist with developing our studio and to film/edit/produce training videos and other tools as needed.
Menu Development Specialist
Michelle works as a Menu Development Specialist and also provides assistance to Menu Services for special projects. Her primary responsibility is maintaining the DSSI functions and its interface to the menu program. She provides customer support for Menu and TrayCard programs, as well as helps with menu development. Michelle was born and raised in Mesa, AZ. She has worked for Linda before as an RD in Utah and is happy to be back on the team! She graduated from Brigham Young University with a B.S. in Dietetics and completed her Masters of Dietetics Administration from Utah State University. She loves being wife of 13 years to Danny and a mother to 2 boys and 2 girls. Her family keeps her busy and brings her the most joy!
Menu Development Specialist
Alicia works as a Menu Development Specialist with a stellar team of dietitians in writing and developing recipes and creating seasonal menus. After graduating from Brigham Young University with a B.S. in Dietetics, Alicia first worked for CNResource before moving to the Crandall side. She graduated from Southern Illinois University with a M.S. in Nutrition and is a registered dietitian. Alicia left Crandall for a few years to focus on being a mother, but is excited to return to the Menu Development team! In her rare and seldom free time, she loves to go places with her three mischief makers, teach piano, sew random projects and focus on finishing three more Phoenix half-marathons!
Menu Development Specialist
As a Menu Development Specialist, Lauren's responsibilities include developing recipes, assisting in creating seasonal menus, and sharing knowledge on current nutrition trends. She was raised in the Midwest but after eight states, decided to trade in the snow for sunny Scottsdale AZ. Following graduation from Johnson & Wales University-Denver with a B.S. in Culinary Nutrition, Lauren went on to become a Registered Dietitians with a Master's of Science in Nutrition and Health Sciences. Outside of the office, Lauren enjoys traveling, new challenges and staying active. In 2017, she completed an IRONMAN with a goal of many more to come. Her most recent challenge is rescuing two puppies, Sampson and Jackson!
Menu Development Specialist
Laura works as a Menu Development Specialist writing and developing recipes and assisting in creating seasonal menus. Born and raised in Southern California, she attended college on the sunny shores of San Diego. She graduated from Point Loma Nazarene University with a B.S. in Dietetics. Shortly after graduating, she moved to Arizona and entered the senior living industry as a DTR assessing and monitoring the nutritional status and needs of residents. In her free time, Laura loves reading, traveling, being outdoors, and spending time with her friends and family.